Efficiency starts with a system and an overview. Different document types, formats and input channels consume your experts’ valuable time and lead to inefficient processes right at the start. We therefore combine all of the claim documentation in one system and provide it with a clear arrangement.
We provide your experts with extensive tools for claims processing that they can use to thoroughly and efficiently check claims.
Predefined sets of rules help to assess claims according to insurance-specific parameters. Depending on needs, the automatically generated rule alerts can be customized and extended to check the claim even more efficiently.
The expert desk ensures rapid and active communication with the workshops. To this end, individual agreements with partner workshops are included in the data-driven review. They also receive prompt feedback of review results (approval, rejection, inspection, etc.) directly in their system (DAT, Audatex, Schwackendorf) to reduce processing time. If necessary, the creation of individual review alerts for the workshops is possible.
Complex processes require clear documentation. Accordingly, for each process, we generate a test report, which is forwarded via interface or via email to the internal computer systems.
“We are delighted to be working with Eucon to bring the Xactware Solutions to the dynamic German Insurance market. Germany has an innovative and highly creative insurance market and we are pleased to meet these high standards.”
President and CEO of Xactware