Thursday, 26 February, 2015
Mobile property claims assessment and on-site calculation based on current prices – this helps property insurers increase speed, efficiency and customer satisfaction in the settlement process.
Eucon, the leading solutions provider for value-adding information systems and business performance management in automotive aftersales and the insurance industry, and Xactware, a leading international technology provider of property repair estimation and management, go to market with an integrated suite of solutions. The two companies combine their strengths in a way that provides additional benefits for insurance companies.
Every day, property insurers are required to quickly and cost-effectively evaluate damage. They need modern tools for damage assessment and calculation as well as a powerful system that provides location-specific claims-related data.
To address this challenge, Eucon and Xactware offer an integrated solution and assist in the design of an efficient insurance claims process: from mobile damage assessment through the calculation of the estimate to the regulation. With this, you can realize significant savings and efficiency improvements in the claims process.
Xactware brings modern technology for on-site assessment, calculation and review of property damage to the team. Eucon delivers deep expert advice and professional services such as the rule-based examination and design of efficient approval processes and provides current market and price data.
Integrated mobile damage assessment processes
Regulators, surveyors, appraisers and workers benefit from the new solution as well as from uniform and simple damage assessment process. They will have current market data and typical local prices at the ready during the adjusting process and can calculate the damage on site, edit and settle.
"Together with Xactware, we are expanding our range of solutions in the area of property claims to include the important piece of process-based on-site damage assessment. For the first time, we offer a complete solution from a single source, in addition to a comprehensive claims management suite that has a very sophisticated program for mobile devices", said Michael Rodenberg, head of property damage in Eucon.
Seamless data and process integration in the operations of insurance
Damage assessment, calculation and review is added seamlessly into the claims process and is constantly updated with the current status of the damage. Information flows between all involved parties is accelerated and the efficiency of the property claims processing is increased, which has a positive effect on customer satisfaction.
The claim can be scoped using smartphone, tablet or PC so the information is captured on site. The information is automatically transmitted in the claim file, so that all parties always have access to the same information. The scoping process of manually compiling information (images from digital cameras, drawings, handwritten notes, etc.) that used to take a lot of time is significantly simplified.
"Working with Xactware, we offer our customers and the market a unique value from FNOL to claims settlement through an integrated and automated process", says Joerg Niermann, COO of Eucon. "The solutions comfortably fit into insurance claims processes and do it all-from the assignment and examination (FNOL and scoping) including calculation of repair costs to modern analytics."
The solution runs on various mobile devices and is immediately ready for use. Insurers don\'t have to install any software or servers or install updates and can simply implement alongside existing processes.
The solutions from Xactware have wide international applications. In the US, 22 of the top 25 property and casualty insurers use the Xactware Solutions. In Canada, 10 of the top 10 carriers. The company also recently expanded into Belgium, the Netherlands, Australia, and New Zealand.
"We are delighted to be working with Eucon to bring the Xactware Solutions to the dynamic German Insurance market", says Jim Loveland, President and CEO of Xactware. "Germany has an innovative and highly creative insurance market and we are pleased to meet these high standards."
Germany premiere in April 2015 in Leipzig
Eucon and Xactware will officially present their range of solutions at the 8th Claims Management Conference in Leipzig on April 28th and 29th. There will be an opportunity to see the performance of the system at booth R105. Company representatives of Xactware will be available, along with the Eucon Claims Team, to present the solution live.
Additional Information about solutions from Eucon and Xactware can be found at eucon.com/xactware
Xactware specialises in technologies for the property insurance, remodelling, restoration, and mortgage and lending industries. Xactware provides mobile solutions for claims estimating, contents replacement, claims management, and property maintenance. Xactware\'s services include repair cost research and reports, aerial imagery, and real-time business intelligence. Xactware has been providing cloud services for customers since 1995. Xactware is a Verisk Analytics (Nasdaq:VRSK) business. For more information about Xactware\'s solutions, contact Xactware at 020 7680 4970 or Xactware.co.uk.
Eucon is a leading solutions provider for the automobile and property insurance industries supporting insurance companies in setting up a qualified and cost-efficient claims settlement process. The claims management solutions are based on automated rule checks and databases with millions of material prices and market data. Eucon offers innovative solutions and industry expertise about how insurance companies can maximize efficiency and improve claim performance. To learn more about Eucon\'s solutions, contact us personally at +49 251 14496142 or visit eucon.com.
Head of Marketing Communications
Tel. +49 251 14496-231
Written by Eucon GmbH